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SemiXperts
Services

Maintenance and service for older semiconductor tools

Preventive maintenance, repair, calibration and spare parts for mask aligners, etchers, deposition and thermal tools that are out of OEM support or need local support.

How it works

How we work

  1. Tool review

    You send the tool list, service records and current problems, and we tell you which tools we can support and how.

  2. Baseline visit

    An engineer checks each tool on site and records its condition, wear points and open faults.

  3. Maintenance plan

    We propose intervals, a spares list and the visit pattern for each tool, and quote them per visit or per contract.

  4. Service and reporting

    We carry out the work, write a service report for every visit and keep the tool history up to date.

Maintenance

What we can do

Preventive maintenance

Scheduled service on wear parts, with intervals set by how you actually use each tool.

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Repair and troubleshooting

Fault diagnosis and repair for down tools, with a root-cause report when the tool is running again.

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Spare parts

Tested used, refurbished and equivalent parts for older tools, and a spares list for your site.

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Calibration

Checks and adjustment of flow, pressure, temperature, RF power and exposure intensity, with recorded values.

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Service contracts

An annual agreement for preventive visits, calibration, remote help and spares, priced per tool.

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Remote support

Phone, video and supervised remote sessions that help your staff solve faults without a site visit.

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Maintenance for tools that have outlived their service plan

Most university cleanrooms and small fabs run tools that are fifteen, twenty or thirty years old. They still do useful work, but the manufacturer has often stopped supporting them, the engineer who knew them has moved on, and every failure turns into weeks of downtime. Our semiconductor equipment maintenance service is built for that situation: planned work that prevents failures, methodical repair when something breaks, and a parts strategy that does not depend on a discontinued catalogue.

We maintain the same tool families we refurbish and sell: mask aligners and coaters, plasma etchers, sputter and evaporation systems, CVD and furnaces, wet benches and metrology tools. If you run a mixed fleet, one service partner for all of it usually costs less than separate arrangements per tool, and it gives you a single history for every tool in the lab.

Who it is for

  • University cleanrooms with a small technical staff, many users and tools that must be ready at the start of each teaching term.
  • Pilot lines and small fabs where one tool going down stops a whole process flow and planned downtime has to fit a production schedule.
  • Start-ups and R&D labs that bought a used tool and need someone to keep it within its specification without building an in-house service team.

How we scope and price it

We start from your tool list and whatever service records exist. For each tool we want to know the model, configuration, installed options, hours or cycles where they are logged, and the faults you see today. From that we tell you which tools we can support, what a first visit involves and which parts are likely to be hard to source.

The first on-site visit is a baseline. We check each tool against its original specification, record wear points and open faults, and list the parts you should keep on site. That report becomes the starting point for the maintenance plan.

Pricing depends on the number and type of tools, their condition at baseline, how often you want us on site, and which parts are part of the scope. One-off visits are quoted per visit. Recurring work can be put under a fixed annual contract. We never quote a price before we know the tool.

Choosing between per-visit work and a contract

The two routes cover the same work; what differs is how it is planned and paid. Per-visit maintenance suits a lab with one or two older tools, a capable technician and an irregular budget: you book a preventive maintenance visit when the schedule says it is due and call us when something breaks. A contract suits a fleet where several tools carry most of the user hours. It fixes the annual cost, puts every covered tool on a calendar and folds calibration and phone help into one agreement.

A practical rule: if a tool's failure would stop a teaching course, a thesis deadline or a customer delivery, plan its maintenance rather than waiting for the fault. Tools used a few times a month can stay on per-visit terms.

Keeping the history

Most older tools arrive with little or no record of what has been changed. Every visit we make adds to that record: the measured values, the parts fitted, the faults found and the settings changed. Gauges, flow controllers and lamp intensity are checked against calibrated reference instruments, and the calibration record lists which instrument was used. When a fault does occur, the history shortens the diagnosis, because the engineer can see what was last touched and what has drifted. It also matters later, when you upgrade, move or sell the tool and the next owner asks what has been done to it.

Where maintenance meets upgrades

Some recurring faults are cheaper to remove than to keep fixing. An oil-sealed pump that contaminates a chamber, a mercury lamp that needs frequent changes, or a controller with no remaining spare boards are all candidates for an upgrade. When a maintenance visit shows that a part of the tool has reached that point, we say so in the report and quote both options, so you can decide on cost and downtime rather than habit. On a SUSS MA6, for example, repeated lamp changes and intensity drift are a common reason to compare a lamp service with a UV-LED source.

Deliverables

What you receive

  • Baseline condition report per tool
  • Maintenance schedule with intervals and parts lists
  • Written service report after every visit
  • Calibration records with before and after values
  • Recommended spare parts list for your site
FAQ

Questions and answers

Do you service tools that you did not sell?

Yes. We review the model, configuration and service history first and tell you before any visit whether we can support the tool and which parts are hard to get.

Can you maintain tools that the manufacturer no longer supports?

Yes. Older platforms are what this service is built around. Where original parts are discontinued we look for tested used parts, refurbished assemblies or a modern equivalent, and we tell you which route we propose before we order.

How do you price maintenance?

Per visit for one-off work, or as a fixed annual fee under a service contract. The price depends on the number of tools, their condition, how many visits are planned and which parts you want included.

Can maintenance start with only one or two tools?

Yes. A sensible start is the tool that causes the most downtime; once its baseline and first visits are done, other tools can be added. Each tool has its own schedule and report, so adding one does not change the others.

What do we need to provide for a service visit?

Access to the tool and its facilities, a lockout procedure for your site, the manuals you have and someone from your team who knows the tool's recent history.

Guides

Related guides

All guides
Process know-how

Thermal vs plasma ALD: what a research lab needs

Thermal ALD gives the best conformality and the simplest tool. Plasma ALD adds lower temperatures and more materials. How to choose for a shared research lab.

Next step

Need maintenance?

Tell us the tool and what you need. We scope the work and send a written offer.